Privacy policy

Privacy Policy – Home Aesthetic

Last Updated: 17 October 2026

Home Aesthetic ("we", "our" or "us") operates the website https://homeaesthetic.in. We sell home and kitchen utility products, problem-solving gadgets and household accessories across India.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.

1. Information We Collect

When you browse our website, place an order or contact us, we may collect the following information:

  • Name and contact details, including phone number and email address.

  • Billing and shipping address.

  • Order details, purchased products and transaction status.

  • Payment confirmation and transaction reference details.

  • Information you provide when contacting customer support.

  • Technical information such as IP address, browser type, device information and website usage data.

We do not ask customers to provide their UPI PIN, card PIN or banking password to complete an order or receive a refund.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and confirming orders.

  • Arranging product shipping and delivery.

  • Processing payments, cancellations and eligible refunds.

  • Providing customer support and responding to enquiries.

  • Sending order confirmations and delivery updates.

  • Preventing fraudulent transactions and unauthorised activity.

  • Improving our website, products and shopping experience.

  • Complying with applicable legal, tax and regulatory requirements.

  • Sending promotional communications where permitted by law and applicable consent requirements.

3. Payment Processing

Payments on HomeAesthetic.in may be processed through third-party payment service providers, including Razorpay where enabled.

Payment providers may collect and process the information necessary to authenticate and complete transactions in accordance with their own privacy policies and applicable requirements.

We may receive transaction confirmations, payment status and reference numbers to manage your order and customer support requests.

4. Sharing of Personal Information

We may share relevant information with trusted service providers when necessary, including:

  • Shopify, which provides our online store platform.

  • Payment gateway providers that process transactions.

  • Courier and shipping partners that deliver orders.

  • Customer support and technical service providers.

  • Government authorities, regulators or law enforcement agencies when legally required.

We share only information reasonably necessary for the relevant purpose, subject to applicable law and contractual safeguards where appropriate.

We do not sell customers' personal information to third parties.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Keep products in your shopping cart.

  • Remember your preferences.

  • Improve website functionality.

  • Understand website traffic and performance.

  • Support advertising and marketing activities where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

Your information may be processed or stored by Shopify and other service providers in accordance with their applicable arrangements and legal requirements.

Although we take reasonable precautions, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes and comply with applicable legal obligations.

When information is no longer required, we take reasonable steps to delete it or otherwise handle it in accordance with applicable law.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, or raise concerns about how it is processed.

To submit a privacy request, contact us using the details provided below. We may need to verify your identity before responding.

We will handle requests in accordance with applicable legal requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Those services operate under their own terms and privacy policies.

Home Aesthetic is not responsible for the privacy practices of third-party websites that we do not control.

10. Children's Privacy

Our online store is intended for general consumers. We do not knowingly collect personal information directly from children where prohibited by applicable law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features or applicable legal requirements.

The revised version will be published on this page with an updated date.

12. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us.

Business Name: Home Aesthetic
Website: https://homeaesthetic.in
Customer Support Email: help.homeaesthetic@gmail.com
Phone Number: +91 97727 49955
Business Address: Alwar, Rajasthan – 301001, India

We aim to respond to privacy-related enquiries within a reasonable timeframe.