🔄 Refund & Return Policy – Home Aesthetic

Welcome to Home Aesthetic 🏡✨
Customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help.

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📦 Returns

We accept return requests within 7 days of delivery under the following conditions:

✅ Product received is damaged
✅ Wrong product delivered
✅ Product has manufacturing defect
✅ Missing item from the package

To initiate a return, please contact us within 7 days of delivery with:

📸 Clear photos/videos of the product
🧾 Your Order ID
📝 Reason for return

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🚫 Non-Returnable Items

The following items are not eligible for return:

❌ Used or damaged products due to customer handling
❌ Products returned without original packaging
❌ Return requests made after 7 days of delivery
❌ Minor color/design variations due to screen or lighting differences

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💰 Refund Policy

Once your return request is approved and the product is verified, refunds will be processed within 5–7 business days.

Refunds are issued:

💳 To the original payment method for prepaid orders
🏦 Via Bank Transfer or UPI for Cash on Delivery (COD) orders

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❌ Order Cancellation

Orders can only be cancelled before dispatch.
Once shipped, cancellation requests cannot be accepted.

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🔁 Exchange Policy

We replace products only if:

✔️ Product is damaged
✔️ Wrong product delivered
✔️ Manufacturing defect found

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📞 Contact Information

🌐 Website: Home Aesthetic
📧 Email: homeaestheticsupport@gmail.com
📱 Phone: +91 97727 49955
🕒 Support Hours: Mon–Sat, 10:00 AM – 6:00 PM IST

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💖 Thank you for shopping with Home Aesthetic. Your trust means everything to us!